How engagements actually run. From a Monday kickoff to a system your team owns.
My engagements are engineered like the systems I ship: clear contracts, measurable gates, reversible decisions. Below is the whole thing, unabridged.
Five steps, zero theatre.
How engagements actually run, from a discovery call to a system your team owns and extends.
Discover
Two weeks of interviews, data pulls and workflow mapping. We leave with a ranked opportunity map, not a wish list.
Design
I spec the system the way a senior engineer would: contracts, evals, guardrails, cost and latency budgets, runbooks.
Build
Small weekly releases behind flags. Every change ships with tests, traces and an eval gate. No demo-ware.
Deploy
We cut over behind a shadow window and measure the real thing — $ saved, cycle time down, CSAT up.
Compound
We layer the next bet on top. The goal is a system that gets cheaper and smarter per quarter, not a one-off win.
Defaults that keep us moving.
One written update per week, with diffs and metrics. Meetings only when a written thread stops working.
Small PRs merged daily, behind feature flags. You always have a deployable main, even on day two.
Every customer-facing change passes an eval harness. A red eval blocks release — no exceptions for CEOs.
Anything an agent does to a system of record is reversible by default. We earn trust before we remove the undo button.
Weekly dashboards show $ moved, latency, cost per run and eval pass-rate. Your CFO should be able to read them without translation.
Every engagement ends with docs, runbooks and Loom walkthroughs. Your team owns the system on day one after I leave.